Your satisfaction and health are important to us. We’ll work with you to try to find a prompt resolution of your issue.
Please contact our Member Services number at 1-800-405-9681 for additional information. (TTY users should call 711).
As a member of this plan and as someone who is getting Medicare, you have rights. We will treat you with respect and take your concerns seriously. If you would like to obtain a report of the appeals, grievance, and exceptions filed with the plan, you may contact Member Services and request that information.
Appeal and Grievance information is contained within Chapter 9 of the current year’s Evidence of Coverage document located under the Members menu. If you need personal assistance with any issue, please contact Member Services.
Still have questions?
Our team is standing by to help make your prescriptions payments easy.
Part D sponsors’ websites must comply with anti-discrimination provisions, such as Section 508 of the Rehabilitation Act, with regard to providing access to websites and other materials, so that individuals can read sites and materials with screen reader technology.
